Monogram Design Etiquette
Design Etiquette is a visual studio working with local and international clients.

We love giving brands the tools they need for their growth: from a great branding system to their online communication. We believe in the power that design has over our everyday life, by helping differentiate brands, products, and even life itself.
Made with love in sunny Costa Rica. info@design-etiquette.com
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Terms and Conditions
Before starting your branding process, please read our terms and conditions so that we are all in the same page.

Initial Design Phase: During the initial design phase the Client will be given four concepts for the logo. After choosing one of the concepts, the Designer will continue with the next phase which includes the Client’s revisions and changes.

Revisions: Revisions may be completed only by the Designer at the preliminary design phase. Additional fees will be charged for revisions made after 2 preliminary design revisions, and for additions to project scope. The Client must assume that all additions, alterations, changes in content, layout or process changes requested will alter the time and cost.

Payment: The payment for the Essential Kit, Gold Kit and the Premium Kit will be made in one part (100%) at the beginning of the project.

Permissions and Releases: The Client agrees to indemnify and hold the Designer harmless against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the Design at the request of the Client for which no copyright permission or privacy release was requested, or for which uses exceed the uses allowed pursuant to a permission or release.

Other Services: Document translation, writing, photo retouching, digitalization of documents, cost of digital assets (custom typography, stock photography, site hosting) or printing of any material are not included in this quote.

Cancellation: In the event of cancellation of this assignment, ownership of all copyrights and the original artwork shall be retained by the Designer, and a cancellation fee for work completed, and expenses already incurred, shall be paid by the Client. All original art must be returned, including sketches, comps, or other preliminary materials. Cancellation fee is based on the hours submitted, if the project is on an hourly basis or a percentage based on the time estimate for the entire job. A 100% cancellation fee is due once the project has been finished, whether delivered to the client or not. If the project is on an hourly basis and the project is canceled by the client, the client agrees to pay no less than 100% of the hours already billed for the project at the time of cancellation plus a flat fee of $250 or 50% of the remaining hours that were expected to be completed on the project, whichever is greater.

Graphic Materials: The Client agrees to provide all necessary materials to develop the project: text, photographs, company’s logo, slogan, and other graphical elements that are required. File are delivered to the Designer by email.

Ownership: After the payment is completed, the client has the right to use the graphic materials in all media useful for their business promotion.

Credit Lines: The Designer and any other creators shall receive a credit line with any editorial usage. If similar credit lines are to be given with other types of usage, it must be so indicated here.

Credits and Promotion: Designer reserves the right to include screen shots of the completed work in his portfolio, website, or for editorial use that showcases his work.

File Delivery: All the final files for the project will be delivered to the client in a digital format (ai, .pdf. png, .gif, .eps, and/or .jpg graphics file formats). File packages are delivered to the client by email.

We reserve the right to refuse service to anyone: Specially if your business is related to something illegal, or is not in tune with our morals and values.

These Terms require that if we get into a dispute with you relating to the Service (or vice versa), the dispute will be resolved by BINDING ARBITRATION. This means that YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO SUE US (OR BE SUED BY US) UNDER THIS CONTRACT (except for some disputes that can be taken to small claims court). Our disputes will be determined by a NEUTRAL ARBITRATOR and NOT A JUDGE OR JURY and you cannot start or join a class action lawsuit.

When a Client, without prior notice, leaves their cooperation in the project, the project files will be stored for 6 months. After this time, the project is declared closed, and the Designer is not responsible for storing the client’s material or assuming any responsibility for the work performed or pending. No refund of money will be made on projects that are abandoned or unfulfilled by the Client.